Books are arriving at the warehouse & fulfillment is starting January 7th!
over 3 years ago
– Mon, Dec 14, 2020 at 12:19:05 AM
Hey adventurers! Thank you, as always, for your patience!
I wanted to share some updates on the book tracking and final shipping dates. The books are just now arriving on US soil, but now have to travel across the country to the warehouse and fulfillment center in Washington state. The current estimated arrival date at the center is January 7th, after which shipping should promptly start!
It's a bummer that these weren't in your hands by the holidays, but I'm sure that the quality control was worth it! Besides, this way we get to ring in the new year together with your rewards!
Thank you again, everyone, for all of your support and patience. If you've moved, please make sure to update your shipping details on Backerkitbefore shipping starts in January! If you haven't moved, don't worry about it: you're all set to go!
Keep on adventuring!
-Griffin
Confirmation that the books are en route, and the Ledger+ is now at v1.0!
over 3 years ago
– Fri, Nov 20, 2020 at 07:59:12 PM
Hey everyone!
I just heard from the printers that the books have been picked up by FedEx and are now on their long journey overseas to the warehouse in Washington state. This was pretty prompt, actually, which is a good sign!
This is the part that gets weird with timing: I've told you that I was hoping to have books start shipping by the end of this month, but given the time that it takes to travel overseas like this, that doesn't look feasible right now. It's been frustrating for me, and I'm sure for you as well, being done with the book only to be delayed by quality control, production time, and now shipping. I did inquire about shipping via air, but it turned out to be unquestionably prohibitive.
So, we have to expect for it to take 28-47 days in order to reach the warehouse. But given that FedEx has been prompt with the order so far, I'm choosing to be optimistic.
However! I'm comforted with the knowledge that you all have PDFs, so I hope you can continue to be patient with these shipping dates. As always, you can update your shipping address in Backerkit up until fulfillment (by White Squirrel) starts. I'll be sure to keep you all updated for when that's about to start.
Speaking of other things you all have!
In other news, the Ledger+, which many of you have been enjoying, is now at its version 1.0 stage! That means that you now can read these item descriptions in their intended card format. If you prefer reading them in the previous modal design, you can do that too! Just toggle the display option at the bottom of your Account menu. More quality of life features are expected to come in the future.
The final piece of this project is also coming together as well: the adventures unlocked by you are going through their editing stages, and from there will just need to be formatted into a PDF.
Once again, thank you all so much for coming with me on this journey. I hope you know what I'm doing my damnedest at every step to make sure you get your rewards as best and as quickly as possible. As always, if you have any comments or concerns, don't hesitate to send me a message.
Until next time, keep on adventuring!
-g
Deluxe covers fixed and bound! En route to warehouse!
over 3 years ago
– Fri, Nov 13, 2020 at 11:04:45 PM
Hey adventurers!
As mentioned in the last update, one of the delaying factors for the project was a bad leatherette color for the deluxe covers. Well, here's a video showing the old cover (the light leather) vs. the new one (dark leather)! This new leather is accurate to the intended color and really has that lux look you want to see!
Thanks again, everyone, for your patience: it's paying off! These should be shipping out ASAP to the warehouse now that they're fixed!
Keep on adventuring!
Items en route to the warehouse! Still on track!
over 3 years ago
– Mon, Nov 09, 2020 at 02:43:43 PM
Hey folks! Thanks for your patience with getting everything shipped out!
Not much has thrown off projections since the update last month, but:
- Tote bags are in transit to the warehouse.
- Cards are in transit to the warehouse. Some are already there.
- Boxes are in the transit to the warehouse.
- Deluxe covers are finishing up being reprinted/bound, and will be shipped to the warehouse ASAP.
- Everything else is already there and waiting!
So, we're still on track for getting everything to the warehouse by the end of the month. That means you should start seeing things on your doorstep at the very start of December. Remember, until things start shipping, you can always change your address in Backerkit!
By far the largest time suck right now is travel between manufacturers and the warehouse. If anything is going to make this take a little longer, it's unexpected travel delays. Shipping items overseas via freight can take two to three weeks, easily—ugh!—so that's the biggest hurdle left for us.
I promise that I'm doing everything I can to make sure that you're getting the best products possible as quickly as you can! We're in the final stretch now, so thank you again for your patience, enthusiasm, and support!
Oof! Manufacturer delays!
over 3 years ago
– Sun, Oct 11, 2020 at 10:03:02 PM
Bottom line up front: we're looking at getting orders shipping out around mid-November. Unforseeable issues have come up, as detailed below. Dagnabbit. We were doing so well, too!
Hey adventurers! So, title and BLUF say it all. Here are the details:
- The book printer used a leatherette for the deluxe books that's too light. We're having them get a darker leatherette, if possible, and reprinting them. Shipping deluxe books separately from the standard ones would be overly complex and expensive, so the standard books are held up by it, too. I'm looking into air delivery for these, since a) flying's cheap right now and b) I hate holding everything up.
- The tote bag manufacturers took a (unexpected, at least for me) holiday. I'm all for holidays, of course (work is hard!), but I'd have liked a timeline ahead of it. So those'll be shipping out from the manufacturers mid-October and can take a few weeks to arrive at the warehouse. Freight takes its time. If things could align sooner, I'll also ask about air delivery for these.
- Not really a manufacturer delay, but my leather worker (a truly awesome and talented creator) is finessing the exact details on the revised prototype leather Saddlebag to be used for the special 10 leather Saddlebags for backers. Those should all be, hopefully, done in time for everything else to ship. If they're not, I'll reach out to you remarkable 10 backers and ask if you want to wait for your order to come with the bag, or for it to be sent separately. Delivery for those won't be an issue to get to the warehouse, as they're actually pretty close in proximity.
So! That's what's going on right now. I'll be sure to keep you all in the know as delivery dates become more concrete. Rest assured that I'm doing everything that I can to make sure you get your rewards! Thank you all so much for your enthusiasm and patience!
PS—the book printers sent me one of the standard books along with the leatherette proof. Please forgive the vertical video: I originally took this to send to my friends via text message, but you're all my friends at this point, too.
